Frequently Asked Questions

Yes. Our pickup service is completely free. You keep every cent of your bottle and can deposits — the full 5 or 15 cents per container goes straight to you. We charge nothing for coming to your door.

Nope. Just leave your bags outside and we'll get them. That's the whole beauty of it — you don't have to do a thing except bag them up. Just let us know a safe spot where we can leave your money.

We accept all valid Maine returnable bottles and cans — beer, soda, water, juice, and other beverages with a valid Maine deposit. Keep in mind that not every container with a Maine label is redeemable — some are not valid returnables. If you're not sure, include them anyway and we'll sort it out on pickup.

We pay cash on the spot. If you prefer Venmo that works too — just let us know. If you won't be home, tell us in your request notes where to leave your money and we'll take care of it.

Yes there is a minimum — 4 kitchen bags or 2 construction bags. Whether you're at the minimum or have a truckload, just let us know roughly how many bags you have in your request so we can plan accordingly.

Here's the full process after you submit:

1. We confirm your request by text or email.
2. Bag up your bottles and leave them outside in an agreed spot.
3. We stop by, count everything, and pay you on the spot — cash or Venmo.
4. Not home? Just let us know where to leave your money in the request notes and we'll take care of it.

Fill out the pickup request form on our homepage. We'll confirm your request by text or email and be in touch about when to expect us.

We wish we could. We run routes across a large area of Downeast Maine and our schedule depends on weather, road conditions, and volume. We cannot always give you a specific time or even a specific day — but we will always confirm your request and give you as much notice as we can. We appreciate your patience.

We do our best but safety comes first. If there's a snowstorm or it's pouring rain, you can assume we won't be there until the next good day. No need to call or message — we'll get there when the weather clears.

After you submit a request, we'll reach out by text or email — whichever you prefer. That's why we ask for both on the form. Make sure to let us know your preference when you submit.

We don't run a set recurring schedule. We prefer you message us when you have a good amount built up and we'll come get them. No need to wait for a specific day — just reach out when you're ready.

We serve Milbridge to Eastport and the towns in between across Downeast Maine. If you're not sure whether we cover your area, go ahead and submit a request and we'll let you know.

Possibly. Submit a request with your town and we'll let you know if we can make it work. We're always looking to expand our routes.

Yes we do! Just message us with the date you're looking at and we'll let you know if it's available. We'll work with you to make it happen.

Occasionally. We're a family business and we treat people well — but if a customer is disrespectful or impatient, we have no problem ending that relationship and telling them to Shove It. We have a Chief Complaint Officer named Carl who handles those situations. He also has a song about it on Spotify.

Standard garbage bags work great. Please tie your bags — loose bottles slow everything down. Separate different types if you can but it's not required. Just have them ready and accessible outside.

Carl is our Chief Complaint Officer. He was hired after years of impatient customers threatened to start their own redemption center. He handles every complaint personally and has recorded 4 original songs on Spotify, including his debut hit Shove It. Meet Carl here →

Carl. Always Carl. File your complaint here →